Contact
Sumy Couture Boutique team is here for all your questions and queries to be answered.
You can contact us through followings as detailed below
Chat To Sumy, Our Virtual Assistant
Simply click the Chat icon located at the bottom right corner of the website, and our virtual assistant Lucy will be there to help you. She'll support on order queries, returns, product advice, and a whole lot more.
Drop Us An Email
You can reach us at enquire@sumycouture-boutique.com.We always respond within 24 hours.
For a quicker response, please just send us one email - we reply in date order and so sending another means yours goes to the back of the queue, which we definitely don’t want!If your query is about an order you made:
It is important to note that, due to legal reasons and for security purposes, as well as to better and more quickly assist you with your inquiry, we will need to authenticate your customer profile. Alongside your order number, we will require at least 2 accurate matches for the details listed below. This will enable us to proceed with providing further support for your query:
- • Full name and order number
- • Full delivery address
- • Email address used to place the order
We operate 24/7 hrs
Returns
If your query is regarding a return, please visit our Returns page.
For all other enquiries, please email enquire@sumycouture-boutique.com and your email will be passed to the appropriate team.